OUR PREMIUM DELIVERY SERVICE
The furniture sold here is of premium quality, and not conventional lightweight "flat pack" furniture that can be shipped via low cost carriers. We only deliver via "white glove" 2-man furniture delivery teams. All orders will be booked in with the customers in advance, and delivered to a room of choice within the home. Delivery is usually within 3 weeks, but can be sooner (it is not possible to estimate delivery until 10 days or so after the orders are in the delivery system). Some remote areas may add an additional week.
Please note that we will not arrange delivery via faster carrier companies due to the poor quality of delivery and high incidents of breakages/lost items common when shipped via high volume distribution centres. We have therefore withdrawn this option permanently.
We feel that the premium brand furniture ordered here is not an impulse buy anyway, and hope customers will be happy to wait for a highly professional expert delivery service. Needless to say, we heavily subsidize the actual delivery cost but do apply a £20 delivery charge contribution per order.
OUR PREMIUM ASSEMBLY SERVICE
As a special additional service, you can choose to have your bed installed and assembled in the room of your choice. This assembly is carried out by expert assembly teams experienced in the brand of beds sold here. Once assembled they will take away all the packaging leaving you to enjoy your new bed.
You will be asked to check you are happy with the bed before the assembly team start to build your new bed as if you change your mind later a deduction will need to be made in any subsequent refund due to the reduced value of "used" furniture.
Adding an assembly service may add an additional week to your delivery time.